Guide

How to Process Refund

April 11th, 2021 by Felix Cheruiyot

In the course of payment collection, you might need to refund some customers due to a number of factors. This is the process of processing refunds from the dashboard.

Step 1: Click on the Collections tab.

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Step 2: Click on the Transactions tab under the Collections.

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Step 3: Search for …

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How to get started with IntaSend account verification

July 13th, 2020 by Felix Cheruiyot

Prerequisite

The following documents are mandatory for verification as an Individual User & Personal Account:

  1. National Identity Card (scan front & back side separately)
  2. KRA Certificate
  3. Recent Passport sized photo

Note: All users must have their personal details verified alongside the business details i.e in case of a business. Therefore, …

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Business Compliance For Sole Proprietor

July 13th, 2020 by Felix Cheruiyot

NB: You are also required to complete the individual(link here) verification step.

As part of the terms for use of IntaSend Solution, you need to provide business registration documents for a compliance check.

The following documents are mandatory to get verified by IntaSend:

  1. Business Registration Certificate
  2. KRA Tax Certificate

Step …

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Individual Compliance Guide

July 13th, 2020 by Felix Cheruiyot

As part of terms for use of IntaSend Solution, need to provide personal identification documents for our compliance check. The documents and information required have been listed below in this guide:

The following documents are mandatory to get verified by IntaSend:

  1. Recent Passport Sized Photo
  2. National ID (scanned front and …
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Business Compliance Guide for Limited Companies

July 13th, 2020 by Felix Cheruiyot

NB: You are also required to complete the individual(link here) verification step.

As part of the terms for use of intaSend Solution, you need to provide business registration documents for a compliance check. The documents and information required have been listed below in this guide:

The following documents are mandatory …

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Business Compliance Guide for Non Governmental Organisation (NGO)

July 13th, 2020 by Felix Cheruiyot

NB: You are also required to complete the individual(link here) verification step.

As part of the terms for use of intaSend Solution, you need to provide business registration documents for a compliance check. The documents and information required have been listed below in this guide:

The following documents are mandatory …

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