Annual leave is not intended to be paid in cash but has to be if it is not used within a specific time. Learn how to calculate leave pay in Kenya.

Before hiring employees, business owners in Kenya must study the benefits and protections workers are entitled to. Denying workers …

Employees await their salaries with excitement and are rightly disappointed when they are not paid on time. Learn the top five reasons for late salary payments and how to address them.

Salary delays cause disappointment, frustration, and financial hardships in employees. The stress from financial hardships can adversely impact your …

Employment benefits like the 13th month pay raise employee morale and help reward performance. But what is the 13th month pay, and is it mandatory in Kenya?

Companies use various tools to recognise and reward performance and boost employee morale. These include promotions, time off, thank you notes, and long …

Employers have a statutory duty to deduct taxes from their employees' incomes. Does such income include allowances? Learn what allowances are taxed in Kenya.

Employers act as tax collection agents of the Kenya Revenue Authority and must perform this duty whether or not the authority has specifically instructed them to …

There is a limit on the value of deductions you can allow on your employees' salaries. Learn all about salary deductions in Kenya.

Every salaried worker knows that 'take home' pay seldom matches your basic pay. Without overtime, allowances, or bonuses, net pay is usually lower than basic pay.

Deductions …

How much should you pay your employees? What laws regulate salaries in Kenya? Discover what the law says about setting and paying wages in Kenya.

Businesses that want to scale operations and grow revenue often hire additional employees. Even solopreneurs will realise at some point that they have grown their …

Involuntarily terminated employees have a legal right to redundancy pay in Kenya. Learn how to successfully navigate the redundancy process in Kenya.

The employment relationship does not always run its full course, ending with the employee's retirement. Market and economic forces can force companies to restructure, downsize, and even wind …

Funding payroll can be challenging if sales have slowed. A redundancy exercise will be costly, so can you cut salaries instead? Are salary cuts legal in Kenya?

A struggling economy is usually reflected in the travails of businesses, such as slow sales and a suddenly bloated wage bill. Payroll costs …

How much should you offer new hires? Should you offer a fixed salary for all candidates? Learn how to calculate a salary scale in Kenya and why you need one.

The scaling phase is a significant milestone for any business. Scaling a business opens new revenue opportunities, improves efficiency, and …

Gratuity pay is mandatory and widely applied in some jurisdictions. Does it apply in Kenya? Learn the history, benefits, and calculation of gratuity pay in Kenya.

Similar to various relationships in business and life, your connections with employees will inevitably come to a close. At times, challenging market or economic …

What impact do metrics like MRR, net revenue churn, MRR expansion, and other revenue indicators have on the valuation of a business operating on a recurring revenue model? Learn how to value a recurring revenue business.

Whether planning an exit, looking for funding, establishing shareholder equity, courting investors, or considering …

Online merchants encounter various cybersecurity threats, including card fraud, identity theft, and formjacking. This guide on PCI compliance for merchants teaches you how to combat these threats.

According to Statistica, merchants and card acquirers lost more than $30 billion to debit and credit card fraud between 2020 and 2021. …

How many of your customers cancelled their subscriptions last month? What were their reasons? Learn why you should know in this deep dive on the attrition rate vs. churn rate topic.

When running a subscription business, it is natural to focus on the rate at which you add new …

If you leave it up to them, some customers may not pay you on time or at all. Learn how to prevent revenue leakage and boost your income with recurring billing.

The subscription economy will be worth an eye-watering $1,5 trillion by 2025. Most of that revenue will be generated …

Convincing existing customers to spend more is cheaper and easier than acquiring new customers. Discover expansion revenue and learn how to grow it.

Nothing indicates that your subscription business is healthy and growing than increasing your average transaction size with existing customers. It shows that your customers are here to …

Optimising the subscription experience is critical to growing sales revenue and maximising ROI. Learn how to increase subscription sales with these 7 strategies.

Only 20 percent of subscription businesses successfully increase customer retention. Yet the most attractive attributes of the subscription business model—from predictable revenue and steady cash flow …

Most consumers will cancel their subscriptions on the slightest hint of billing malpractice. Discover 7 best practices for collecting recurring payments that will safeguard your revenue.

Recurring billing can significantly improve customer retention and fuel your business's growth when used responsibly. When permissions are to pause or deactivate recurring payments …

How do you get your revenue churn when your subscriber base is in constant flux, with upgrades, downgrades, and cancellations happening simultaneously? Discover net revenue churn and learn how to calculate it.

Running a subscription business requires an astute understanding of revenue metrics. One of the most critical aspects is …

Recurring and reoccurring revenue share similarities but do not refer to the same phenomenon. Let's settle the recurring revenue vs. reoccuring revenue debate once and for all.

The subscription economy will be a $1,5 trillion industry by 2025, which is not surprising considering that subscription businesses have grown three …

Payroll accuracy is essential for legal compliance, employee satisfaction, and financial stability. Discover the 5 metrics you must track to improve it.

Payroll management accuracy metrics and KPIs sound like overused corporate jargon until you experience the effects of inefficient and inaccurate payroll processing firsthand.

I have learned of recent …

Not sure if your product or business is a good fit for the PaaS model? Let these 5 product-as-a-service examples inspire you and show you how the model works.

Business constantly evolves, with entrepreneurs finding better ways to meet customer needs, grow revenue, and become more socially and environmentally responsible. …

‘If you cannot measure it, you cannot improve it’. Learn how to calculate annual recurring revenue so you can make the right decisions to grow it.

Subscription businesses are highly sought after due to their capacity to generate recurring revenue. Yet, it’s possible to operate a ‘recurring revenue’ company without …

Discover the significance of recurring revenue, its advantages, and strategies for cultivating it, as entrepreneurs aspire to foster a loyal customer base that consistently engages in monthly purchases.

What's in a business model? Why would you choose one over another? What's the key attribute of a smart business model?

For …

Shifting from a linear to a circular economic model can be as profitable as it is sustainable. Discover the circular economy and its numerous benefits.

The linear economy is proving to be unsustainable. Research indicates that if we persist with the current take-make-consume-and-discard approach to resource utilisation, we will need …

Do you sell physical equipment but feel exhausted from chasing sales every month? Consider pivoting to product-as-a-service business model.

The subscription business model has many benefits, including recurring payments that help you maintain healthy cashflow, more predictable revenue, and stronger customer relationships.

It’s no surprise, therefore, that most software companies …

Consumers are exploring pay-per-use as a more equitable pricing model for their subscriptions. Learn more about pay-per-use, its uses cases, and benefits.

According to research, consumers in the USA spend 2.5 times more on subscriptions than they estimate. This is not surprising considering that 42% of those surveyed said …

Believe it or not, allowing free access to elements of your digital product forever is a viable acquisition strategy. Discover how the freemium model works.

Marketing new products is challenging and expensive, from finding product/market fit to selling the product. Very few people want to gamble their money on your …

Loans play a critical role in any economy, so their disbursement must be swift and efficient after approval. Learn more about loan disbursements, their types, examples, and use cases.

There are many use cases for disbursements in business. One of these is the delivery of loans - money borrowed to …

Missing a payment can mean losing critical business supplies and disappointing customers. Discover how you can avoid that with scheduled payments.

Do you want a healthy cash flow, with excess funds always available for emergencies?

Or you are the organised type that wants to stay ahead of their to-do list …

Misclassifying expenses as disbursements causes tax issues for your business. Learn what between expenses and disbursements is taxable in Kenya.

Whenever you move value out of your company, you must know your tax obligations. It is a general rule that you are only taxed when you have earned an income …

Confusing expenses with disbursements can have negative implications for your business. Learn the fundamental differences between expenses and disbursements.

On the surface, disbursements may look like expenses. Technically, though, they are not a business expenditure. For the receiving party, they can be easily conflated with regular business income. They are …

Digitising your payment systems speeds up your business payments and streamlines reporting and reconciliation. Learn how digital disbursements work.

Picture this. A supplier has to refund you for a defective piece of equipment they supplied. Would you rather receive your money instantly or the next day or the following week? …

Unless you are in SaaS, giving your product away is not everyone's idea of a viable marketing strategy. Discover free trial pricing, its benefits, and use cases.

Statistics suggest that up to 92% of SaaS startups fail. The reasons for these failures include insufficient product market fit, poor marketing, and …

While they may appear similar, subscriptions and memberships are different business models. Learn what sets them apart.

The increasing internet connectivity has enabled businesses to operate entirely online. Besides creating completely new industries and producing behemoth businesses like Facebook, Netflix, Spotify, and Amazon AWS, it has reconfigured and pumped life …

The efficiency and accuracy of your payroll process reflect the quality of the information you use. Learn what information you need to process payroll.

Every day, an ambitious entrepreneur sets up a business somewhere in Kenya. Among the items on their long to-do list is hiring employees. They must set …

There are important differences between disbursements and payments. Learn how to differentiate and streamline them for your business' success.

You are not necessarily making a payment when money leaves your business bank account. The reason why you are paying out money and the recipient of the payment determines whether you …

Learn the difference between payment aggregators and payment gateways and which between them offers your business the best payment and cost efficiency.

Accepting customer payments on your e-commerce website or application instantly expands your total addressable market. This includes people outside your local town and even those beyond your national …

When costly mistakes happen at the workplace, people want to avoid blame. Learn who is responsible for payroll errors and how to handle them.

Payroll mistakes are costly for the company and cause distress and hardship in employees. However, as payroll errors may stem from various individuals across different departments, …

You can pay workers directly or through a third party. Learn the difference between company payroll and third party payroll and the pros and cons for each.

In the realm of workforce compensation, the method of disbursing salaries holds significant financial and operational implications. This article delves into the nuances …

Payroll errors cause discontent among staff and pose compliance risks. Learn what payroll errors are, who is responsible for them, and how to fix them.

Employees rightfully feel disappointed when their payslips reflect a smaller net salary than what they were owed for the month. Especially if it turns out …

The promise of a regular paycheque is why your employees turn up for work every day. Learn what happens if a company can’t make payroll.

Conventional theory will tell you that money is not the best motivator for most employees. But there aren’t many people who will keep working if …

Automating salary disbursements ensures speed, efficiency, and enhanced security. Discover the best salary payment methods and tools for automating salary disbursements.

Employee attendance relies significantly on timely salary disbursements. Delay or fail to pay them when due and they could down tools.

Where salaries are routinely paid late, workers find …

‘Cash is king’ may soon be a redundant phrase thanks to the growing popularity of e-payments. Learn why digital payments are now the norm in business.

Africa lags the world in digital payments absorption, with the notable success of the M-Pesa mobile payments platform marking Kenya as an exception.

Even …

Disbursements are an essential part of every business’ payment apparatus. Learn what they are and how to streamline them and boost your cash flow.

There are several ways money flows into, within, and out of your business. Of particular importance is how money flows out of your business. All of …

Subscription marketing refocuses the consumer’s mind from solving their problems to having them taken care of forever. Learn how to promote your subscription product.

The subscription market is reaching saturation point in the West. Meanwhile, it's in its infancy in Kenya and the rest of the developing world.

While this …

If cash flow is king, ensuring you get paid on time is key to running a successful business. Learn how billing automation can improve cash flow and keep things ticking over nicely at your business.

Cash flow is the movement of money in and out of a business. It measures …

A complex, inefficient billing process will sink your business no matter how good your product is. Learn the 9 essential elements of a good billing system, and why it’s crucial to your business’s success.

Even though it’s the part where you get paid, you didn’t start your business excited at …

Dunning automation can help businesses save time and money by automating debt collection. Learn the meaning and impact of dunning automation on revenue recovery.

Something we don’t sign up for when we start a business but is a reality of running a business is that some customers will not pay …

Billing is an integral part of any business that ensures you generate revenue and stay afloat. Learn what the billing process entails and how to streamline it.

The struggles of many small to mid-sized businesses are directly tied to the billing process. In short, they cannot get their customers to …

Billing errors lead to delayed payments, lost revenue, and damaged customer trust. Discover the seven most common billing errors and how to prevent them.

The number 1 reason small businesses fail is cash flow problems. Cash flow is measured in the ability to pay your bills. But before you pay …