Powering Fintech Scalability in Kenya with IntaSend’s Seamless Payments
Company Overview
Name: Tiers
Industry: Fintech
Primary Business: Financial Technology Services
Markets Served: Africa
User Base: 10,000+ users
Tiers is a fast-growing fintech platform driving financial innovation across Africa. With a user base of over 10,000 and growing, Tiers focuses on creating accessible financial tools that connect users with modern digital payment infrastructure.

The Challenge
Before partnering with IntaSend, Tiers faced a critical bottleneck:
Difficulty in collecting and disbursing funds within Kenya
The lack of reliable local payment infrastructure
Fragmented integration options for mobile money
“We needed a reliable and quick way to manage payments in Kenya—especially something that worked well with M-Pesa.”
— Tiers Team
The IntaSend Solution
Tiers integrated IntaSend to streamline both collections and payouts with powerful fintech capabilities:
Services Used:
Bulk payment processing
Local payment collection
Wallet-as-a-Service (WaaS)
Integration Highlight:
Direct M-Pesa integration out of the box
Fast and simple setup with reliable technical support
Results & Impact
MetricWith IntaSendPayment Success Rate87.8%Settlement Time60 secondsTechnical SupportGoodMarket ExpansionFaster and smoother
Top 3 Benefits
Wallet-as-a-Service (WaaS) – Enables custom digital wallet capabilities
M-Pesa Integration – Seamless mobile money transactions
Strong Support – Reliable assistance throughout setup and scaling
Testimonial
“IntaSend is a quick and reliable way to collect and disburse funds in Kenya.”
Final Recommendation
“IntaSend is a quick way to accept payments in Kenya.”
— Tiers
Conclusion: IntaSend - The Growth Engine for African Fintech & Startups
The Tiers case study showcases how IntaSend serves as the critical payment infrastructure that enables fintech innovation and startup growth across Africa. With an 87.8% payment success rate and 60-second settlements, Tiers demonstrates the performance standards that modern financial services demand.
How IntaSend Empowers Fintech & Startups:
Infrastructure-as-a-Service for Financial Innovation: Fintech companies like Tiers need to focus on their core value proposition—not payment plumbing. IntaSend's Wallet-as-a-Service (WaaS) provides the foundational financial infrastructure that allows fintechs to build custom digital experiences without the complexity and regulatory burden of payment processing, enabling faster time-to-market and reduced development costs.
Mobile-First Payment Solutions: African fintech success depends on mobile money integration. IntaSend's native M-Pesa connectivity ensures startups can immediately tap into Kenya's dominant payment ecosystem, reaching the 96% of adults who use mobile money services. This isn't just an add-on feature—it's the gateway to market penetration.
Scalable Architecture for Rapid Growth: Startups face the challenge of building for today's needs while preparing for tomorrow's scale. Tiers' ability to serve 10,000+ users through IntaSend's bulk processing capabilities demonstrates how the platform grows with ambitious companies, handling increased transaction volumes without performance degradation.
Developer-Friendly Integration: Fast setup times and reliable technical support mean fintech teams can integrate payments in days, not months. IntaSend's well-documented APIs and responsive support team reduce the technical friction that often delays startup launches or product iterations.
Regulatory Compliance Made Simple: Navigating African financial regulations can be daunting for startups. IntaSend's compliance expertise and established regulatory relationships provide fintechs with a compliant foundation, allowing them to focus on innovation rather than regulatory complexity.
Multi-Market Expansion Ready: As African fintechs look beyond their home markets, IntaSend's cross-border presence provides the payment infrastructure needed for seamless expansion, supporting local payment methods and currencies across multiple African markets.
For fintech companies and startups building the next generation of financial services in Africa, IntaSend provides more than payment processing—it delivers the financial infrastructure foundation that transforms innovative ideas into scalable, market-ready solutions.
Ready to accelerate your fintech vision? Partner with IntaSend and build on Africa's most comprehensive payment infrastructure.