Card Error 476

April 29th, 2021 by Felix Cheruiyot

Error message

We could not authenticate your request.

Cause

Encountered a Payer Authentication problem. Payer could not be authenticated. IntaSend is configured to perform 3D secure by default. This means, that the issuing bank will send a one-time password to the customer during payment authorization. If the customer does not enter the right one-time password or did not receive it, authentication will fail.

Action

Please retry again and ensure you enter the right one-time password sent by your bank. If you have any issue receiving this password, please contact your card issuing bank


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