Top 5 Best Money Apps in Kenya

January 21st, 2023 by Felix Cheruiyot

IntaSend Mobile App - Money Apps In Kenya

The popularity of money apps in Kenya has grown significantly in recent years due to a number of factors, including the proliferation of smartphones, the expansion of internet access, and the increasing adoption of digital financial services.

Smartphones have become widely available in Kenya, with over 30 million people using them according to a report by the Communications Authority of Kenya. This has made it easier for individuals to access and use money apps, as they can simply download them onto their devices.

In addition, internet access has become more widely available in Kenya, with the number of internet users more than doubling between 2015 and 2020. This has enabled individuals to use money apps online, making them more convenient and accessible.

The adoption of digital financial services has also played a role in the growing popularity of money apps in Kenya. The Central Bank of Kenya reports that the use of digital financial services has increased significantly, with the number of transactions conducted through these channels growing by over 50% between 2018 and 2020. This trend has been driven by the convenience and accessibility of digital financial services, as well as the increasing availability of mobile money platforms and other digital payment systems.

History of Mobile Money in Kenya

The history of mobile money in Kenya dates back to the late 2000s, when the country's largest telecom company, Safaricom, launched M-Pesa, a mobile money platform that allows users to send and receive money, pay bills, and make other financial transactions using their smartphones. M-Pesa was developed in partnership with Vodafone, a British multinational telecommunications company, and was designed to provide financial services to people who did not have access to traditional banking.

M-Pesa was an immediate success, with the number of users growing rapidly in the years following its launch. By 2010, M-Pesa had over 10 million users in Kenya, and by 2015, this number had grown to over 20 million. Today, M-Pesa is used by over 30 million people in Kenya, making it one of the most successful mobile money platforms in the world.

The growth of mobile money and money apps in Kenya has been fueled by a number of factors, including the widespread availability and use of smartphones, the expansion of internet access, and the increasing adoption of digital financial services. These platforms have provided a convenient and accessible way for people to manage their money and make financial transactions, and have become an integral part of the country's financial landscape.

How to Choose a Good Money App in Kenya

Choosing a good money app can be a daunting task, especially if you're not sure what to look for. In this guide, we'll go through some of the key factors to consider when choosing a money app in Kenya.

Security

One of the most important factors to consider when choosing a money app is security. You want to ensure that your financial information and transactions are kept safe and secure. Look for an app with strong security measures, such as encrypted transactions and two-factor authentication. Make sure that the company behind the app is reputable and has a good track record of protecting customer data.

Also, verify that the app complies with regulations set forth by the government and industry regulators. A good money app should have measures in place to protect your data and prevent unauthorized access. This can include user authentication, encryption of financial information, and physical security measures for data centers.

Fees

Another important factor to consider is the fees associated with using the app. Some money apps charge fees for certain transactions, such as sending money or withdrawing funds. Be sure to carefully review the fees associated with using the app to make sure it's a good fit for your needs.

Paying fees for transactions can add up quickly, so it's important to understand what you're signing up for before getting started. Shop around for apps and find one that provides the features you need without charging excessive fees. Doing your research ahead of time can save you money in the long run.

Ease of use

It's important to choose a money app that is easy to use and navigate. You don't want to spend a lot of time trying to figure out how to send money or check your balance. Look for an app that has a user-friendly interface and clear instructions on how to use the various features.

Make sure you can easily check your balance, send money, and access other services offered by the app. With a few clicks, you should be able to get the information you need and make transactions quickly and securely. This will ensure that you don't get stuck trying to figure out how to use the app or send money.

Compatibility

Consider whether the money app is compatible with your device. Some apps are only available on certain devices, such as iOS or Android, so make sure the app you choose is compatible with your device. A great way to check is to read customer reviews and see what other users have to say about the app.

Additionally, look for customer ratings and check whether the app has been tested and verified by an independent third party. If you want to be sure that your device will run the app properly, it is also a good idea to install a system checker to make sure that your phone or tablet meets the recommended system requirements.

Features

Consider what features are important to you in a money app. Some apps offer a wide range of features, such as the ability to send money to friends and family, pay bills, and even invest your money. Other apps may offer more basic features, such as the ability to check your balance and send money. Decide what features are important to you and choose an app that offers them.

Consider if the app allows you to track your spending, set budgets, and get automatic notifications of upcoming payments. If you plan to invest, make sure the app offers investment options that fit your goals. While some apps may be more expensive, they may also offer features that can help you save money or use your money more efficiently. Researching and finding an app with the features you need can be beneficial in the long run.

Customer service

If you run into any issues with your money app, you'll want to be able to get help quickly and efficiently. Look for an app that offers good customer service, including a helpful FAQ section and multiple ways to get in touch with a customer service representative.

User reviews

Before you make a decision, it's always a good idea to see what other people have to say about the app. Check out reviews from users who have similar needs and preferences to get a sense of how the app will work for you.

Top 5 Money Apps in Kenya

IntaSend

IntaSend’s growth is no surprise, and as many would call it, it’s nothing like “overnight success.” Having been founded in 2019, the company has gone on to become a force to reckon with in the Kenyan digital payment industry, giving every big player in the industry a run for its money. A year ago, IntaSend would have never been a part of this discussion, but thanks to its new app, we can now talk about it in the same regard as MPesa and many others.

The new IntaSend app offers everything any user could ever want in a money app, ranging from airtime purchases, bill payments, sending and receiving of funds, and many more. To access the IntaSend app, you must first sign up, choose the type of account you want to run, and verify your identity. Some of IntaSend’s best features include;

MPesa

One of the main advantages of M-Pesa is its wide availability. The service is accessible through a network of agents located in communities across Kenya, making it easy for users to deposit and withdraw money even in areas without access to traditional banking services. In addition, M-Pesa has a user-friendly interface and offers a range of services beyond basic money transfer, including the ability to pay for goods and services, top-up airtime, and access loans and insurance.

However, M-Pesa also has some drawbacks. The service can be slow at times, with transactions sometimes taking several hours to be completed. In addition, there have been instances of security breaches, with some users reporting unauthorized transactions on their accounts. To protect against these risks, M-Pesa advises users to keep their SIM cards secure and to use strong passwords and PINs for their accounts.

T-Kash

T-Kash is a mobile banking and payment service offered by Telkom Kenya, the country's largest fixed-line and broadband provider. The service allows users to send and receive money, pay bills, and purchase goods and services using their phones. T-Kash offers a range of financial services, which is one of its biggest pros. In addition to basic money transfers and bill payments, T-Kash users can access loans, insurance, and investments through the app. T-Kash also offers a loyalty program, with users earning points for every transaction that can be redeemed for discounts and other rewards.

On the flip side, however, T-Kash is not as widely available as other mobile banking apps in Kenya. The service is currently only available to Telkom customers, who make up a minority of mobile users in the country. In addition, the fees for some T-Kash services can be high, making it less cost-effective than other options for some users.

Airtel Money

Airtel Money is a digital wallet and online payment platform offered by Airtel Kenya, a telecommunications company based in Nairobi. Airtel Money allows users to perform a variety of financial transactions, including sending and receiving money, paying bills, and purchasing airtime. It can be accessed through a mobile app or USSD code and is available to any Airtel customer with a registered Airtel Money account.

One of the strengths of Airtel Money is its wide availability and convenience. It can be used on any phone with an Airtel SIM card, regardless of the make or model. This makes it an accessible option for people who may not have a smartphone or internet access. In addition, Airtel Money allows users to perform transactions through a USSD code, which means that users do not need to have data on their phones in order to access the service.

Airtel Money also has a number of security measures in place to protect users' accounts. Transactions require a PIN or biometric authentication, and users can block their accounts if they suspect fraudulent activity.

One potential weakness of Airtel Money is that it is only available to Airtel customers. This means that users who are not already Airtel customers will need to switch to Airtel in order to use the service. In addition, Airtel Money is only available in Kenya, so it is not a convenient option for users who are traveling outside of the country.

Equitel Money

The Equitel money app is a mobile banking and financial management platform offered by Equitel, a telecommunications company in Kenya. The app allows users to access a range of financial services, including account management, bill payment, and money transfer.

One of the standout features of the Equitel money app is its strong focus on mobile banking. The app makes it easy for users to access financial services through their mobile phones, which can be particularly convenient for those who live in areas with limited access to traditional banking infrastructure.

The app also has a wide network of agents and partners throughout Kenya, which makes it convenient for users to access its services. Additionally, Equitel offers competitive pricing for its services, including calls, texts, and data.

One of the downsides of the Equitel money app is that some users have reported experiencing connectivity issues with the app or the Equitel network. It's also worth noting that the app's financial services may not be available in all areas of Kenya and that the app's mobile banking features may not be as comprehensive as those offered by some other financial institutions in the country.

Despite these potential limitations, the Equitel money app is generally well-regarded by users, with a strong focus on customer service and a range of convenient features. If you're looking for a reliable and convenient mobile banking solution in Kenya, the Equitel money app is definitely worth considering.

Conclusion

Finding the right money app to trust with your money can be difficult, especially when you want an app that has been around for a while and has proven itself to be reliable and secure. Thankfully, we’ve discussed some of the best money apps in Kenya, while also keeping in mind finding a reputable app that meets your unique needs is of utmost importance. Each of the featured apps has been specially designed with features tailored to make life easy for its users.


© 2023 IntaSend. All rights reserved.