After collecting funds through IntaSend, instead of paying users directly using IntaSend, you might want to withdraw the funds to your settlement accounts.
IntaSend M-Pesa settlement requests are processed on the same day of request. USD payments and payments made through cards i.e Visa and MasterCard take 3-7 days to clear. Currently, IntaSend can only process these payments once they are fully available. You will always be notified at every step of processing your payment request. As of July 2020, settlements to M-Pesa and bank attracts no charges.
If you are withdrawing for the first time, you need to provide your bank account details for settlement purposes. Click on New Account to provide the details.
Your bank account has been saved and in case you wish to add another bank account, follow the same procedure highlighted above.
To withdraw funds from IntaSend, click on the New Request button.
Once you submit the withdrawal request, the status will remain pending as the IntaSend team reviews and approves the request.